Returns & Exchanges

At Sudathi, we want you to be completely satisfied with your fashion choices, which is why we offer a hassle-free 7-day return and exchange policy on all eligible items. Ensure your garments are unworn and have the original tags attached to qualify for a full refund or replacement.

Return Process

  • 1.
    Initiate Request

    Log into your Sudathi account and visit the 'My Orders' section to select the items you wish to return or exchange within 7 days of delivery.

  • 2.
    Quality Check Preparation

    Carefully pack the items in their original packaging, ensuring all brand tags, invoices, and accessories are included and the product is in its original condition.

  • 3.
    Pickup and Verification

    Our courier partner will arrive at your doorstep within 48-72 hours to collect the package and perform a preliminary quality check.

  • 4.
    Refund Processing

    Once the item reaches our warehouse and passes a final inspection, your refund will be credited to your original payment method or Sudathi wallet within 5-7 business days.