Returns & Exchanges
At Sudathi, we want you to be completely satisfied with your fashion choices, which is why we offer a hassle-free 7-day return and exchange policy on all eligible items. Ensure your garments are unworn and have the original tags attached to qualify for a full refund or replacement.
Return Process
- 1.Initiate Request
Log into your Sudathi account and visit the 'My Orders' section to select the items you wish to return or exchange within 7 days of delivery.
- 2.Quality Check Preparation
Carefully pack the items in their original packaging, ensuring all brand tags, invoices, and accessories are included and the product is in its original condition.
- 3.Pickup and Verification
Our courier partner will arrive at your doorstep within 48-72 hours to collect the package and perform a preliminary quality check.
- 4.Refund Processing
Once the item reaches our warehouse and passes a final inspection, your refund will be credited to your original payment method or Sudathi wallet within 5-7 business days.
